Privacy Policy

At MedTyme, your privacy is important to us. The following policies describes the privacy practices used on our Website.

The Purpose For Which We Use Personal Information

We use your personal information to communicate with you, enhance your visit to our web site, process orders and effectively provide the products and services you have requested. We may use personal information to offer additional products and services sold. We will not provide personal information to an outside organization for its use in marketing or solicitation, without your prior consent. We only use personal information for the purposes that we have disclosed to you. If for any reason your information is required to fulfill a different purpose, we will notify you and ask you for your consent before we proceed.

Disclosure Of Information

We disclose your information to third parties under the following circumstances: We use an outside shipping company or medical company to deliver or to ship orders and a credit card processing company to verify cards used to purchase goods. These companies do not retain, share, store or use personally identifiable information for any other purpose. To the extent required or permitted by law, we may also collect, use and disclose personal information in connection with security related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements. MedTyme will also cooperate with inquiries made by the Federal Trade Commission. In the event you have any questions concerning this privacy statement or the information you have provided, please contact our corporate office.

Return Policy

MedTyme provides the best return policy, accepting the return of all new items allowed by the manufacturer and in accordance with the return processes outlined below. In order to reduce your return expenses, we only charge the vendor’s restocking fee or a small service fee of $5.00.

All sales are final on Typing & Notary Services once the job is in progress or completed.

Used and “as-is” sales are FINAL and not qualified for return unless otherwise arranged in the terms and conditions of the time of sale. Non-returnable items include: opened consumables, opened sterilized equipment or supplies. Most supplies are sold new and as final. MedTyme reserves the right to only process qualifying returns. This return policy applies to new equipment sales only. Used equipment sales are final unless otherwise arranged at the time of sale.

Notice of HIPAA Privacy Standards

MedTyme (MEMRA) is required to train all workforce members with all policies and procedures relating to the Privacy and Security of Protected Health Information (PHI) as mandated by the Health Insurance Portability and Accountability Act (HIPAA).

MedTyme, (dba, Memra – MedTyme Emergency Medical Relief Association), has been prepared to protect your information as required by The HIPAA PRIVACY RULE policies and procedures. Each patient/customer shall be given a copy of the HIPAA regulations. The federal government, along with the Equal Employment Opportunities Commission (EEOC), requires every business, regardless of size, to have a formalized company manual so that it is available to each employee regarding the privacy & confidentiality of patient’s information at workstations.

Additional form(s) available regarding HIPAA Privacy Rule and Release of information & Assignment(s) of Benefits Declaration.